Last updated: June 16, 2026
This Refund Policy applies to purchases made through importsclubsgroup.com, operated by DLegacy Brands LLC.
30-Day Return Window
Customers may request a return within 30 days after receiving the order. To be eligible, the item must be unused, in the same condition in which it was received, and returned with its original packaging, labels, accessories, and proof of purchase.
How to Request a Return
To start a return, contact us at dlegacybrands@gmail.com with your order number, the email used at checkout, the reason for the request, and photos when relevant. Please do not send items back before receiving instructions from our support team.
Damaged, Incorrect, or Defective Items
If your item arrives damaged, defective, or different from what was ordered, contact us as soon as possible with photos of the product and packaging. We will review the case and provide the appropriate next steps.
Refund Approval
After we receive and inspect the returned item, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.
Return Shipping
Return shipping instructions will be provided by our support team. Shipping fees, duties, customs charges, and handling costs may be non-refundable unless the return is caused by our error or a confirmed product issue.
Non-Returnable Situations
We may refuse returns when items are used, damaged after delivery, missing original packaging, returned outside the return window, or sent back without prior authorization.
Contact
For return or refund questions, contact us at dlegacybrands@gmail.com.